We offer FREE shipping and can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
If any logistics delay occurs, you may send an email to email@example.com, and we will do our best to contact the logistics company to help resolve the issue.
Return & Refund
All items can be refunded within 30 days of receiving the order. To be eligible for a refund, your item must be unused and in the same condition that you received it.
Please send us an email directly to firstname.lastname@example.org to notify us that you'd like a refund.
Please retain the original delivery packaging, i.e padded envelope or box with address label still attached. Please note this MUST be provided for us to issue a refund in any circumstances. Please also ensure your name and order number are included on or inside the package.
Once your return is received and checked, we will send you an email to notify you that we have received your returned item. We will do this whether or not we are able to give you a refund.
If your refund is approved (please see the exemptions and exceptions below), then a credit will automatically be applied to your credit card or original method of payment, within 3 working days or refund by paypal.
Notice : You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.