Kids Fitness Tracker Band

Shipping Policy

We offer FREE shipping with NO minimum purchase.

What countries do we ship to?

1.United States

Shipping is not available for shipments to outside the above countries.

Free Shipping:

USA : 10 - 15 working days

We will ship out the order in 1-2 working days from our warehouse by air-mail after the confirmation of payment. Please make sure your shipping address and the order information is correct before placing an order. For any questions, please feel free to contact our customer services executive for assistance.

Express Shipping:

Shipping Time : 5 - 15 working days

Express Shipping Fees: $20 per order

If you need the item very urgent , please choose the express shipping , normally the item will arrive in 5 - 10 working days , we offer full refund if the item do not arrive in 30 days.

Warranty :

If the item do not arrive and lost , don't worry we could offer full refund or resend service.

The tariff of countries within the range of deliverable are borne by us.

Note that there are restrictions on some products, and some products cannot be shipped to international destinations.

When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.

Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.

If any logistics delay occurs, you may send an email to service@findtimewatch.com, and we will do our best to contact the logistics company to help resolve the issue.

Returns

All items can be refunded within 30 days of receiving the order. To be eligible for a refund, your item must be unused and in the same condition that you received it.

Please send us an email directly to service@findtimewatch.com to notify us that you'd like a refund and then we will handle it within 2 working days.

Additional non-returnable items:

- Gift cards

- Downloadable software products

- Some health and personal care items

There are certain situations where only partial refunds are granted (if applicable)

- Any item not in its original condition, is damaged or missing parts for reasons not due to our error

- Any item that is returned more than 30 days after delivery

Refunds (if applicable)

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. We will do this whether or not we are able to give you a refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 3 working days or refund by Paypal.

Late or missing refunds (if applicable)

If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at service@findtimewatch.com.

Sale items (if applicable)

Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

Exchanges (if applicable)

We only replace items if they are defective or damaged. If you need to exchange it for the same item, please contact us at service@findtimewatch.com.

Gifts

If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.

Shipping

To return your product, please do not send your purchase back to the original address. The address will be provided by mail after confirm the return request.

Shipping Cost

You will be responsible for paying for your own shipping costs for returning your item without any other charges. Shipping costs are non-refundable. Express shipping fees are also non-refundable.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.